The future of work is being shaped by two powerful forces: the growing adoption of artificial intelligence in the workplace, and the expansion of the workforce to include both on- and off-balance-sheet talent.
Robotic Process Automation (RPA) has been increasing in popularity in recent years. Coupled with Artificial Intelligence (AI), RPA helps individuals and organizations automate and offload repetitive tasks that are simple but consume valuable human and time resources. RPA, if well-integrated with AI and/or Machine Learning, can help in automating several corporate processes that will give rise to significant efficiency and, in time, effectiveness.
Critical Skills for the Future of Work
But the question really is, with the advent of a changing workplace and the accelerating adoption of technology to augment human capital, what skills are critical to the future of work? In the following paragraphs, I suggest some skills that can get you ahead in the future of work –
1. Critical thinking and deep analysis
It is imperative for one to have significant intellectual curiosity, engaging in clear and rational thinking about what to do or what to believe. It is the process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach a conclusion.
2. Complex problem solving
Complex problem solving is a collection of self-regulated psychological processes and activities necessary in dynamic environments to achieve ill-defined goals that cannot be reached by routine actions. Creative combinations of knowledge and a broad set of strategies are needed.
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3. Superlearning
A learning transformation is needed – one that focuses on the connection between continuous re/up/outskilling, on the one hand, and actual work, on the other. The ability for humans to learn a greater amount of knowledge in a compressed speed can be a competitive advantage in the future of work.
4.Creativity, Inventiveness, and Innovation
In an increasingly competitive future, independent and original thinking can set one apart – it is the act of turning new and imaginative ideas into reality. Creativity is characterized by the ability to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions. Creativity involves two processes: thinking, then producing.
5. Empathy
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another’s position.
What do you think will define the next decade of jobs and work?