One of the best ways to promote psychological safety and build a radically candid culture is by creating an environment where people feel comfortable speaking truth to power – that is, getting feedback, giving it, and encouraging it. According to Amy Edmondson, a...
The future of work is being shaped by two powerful forces: the growing adoption of artificial intelligence in the workplace, and the expansion of the workforce to include both on- and off-balance-sheet talent. Robotic Process Automation (RPA) has been increasing in...
Wherever you are in life, no matter the age or the institution, one finds conflict, and conflict in teams happens all the time. Understanding that conflicts are a natural part of life is, in my opinion, the first step to dealing with them. Everyone is entitled to...
Over the past couple of weeks, I have been undertaking a complete overhaul of Supercharge Lab’s strategy, culture, processes, and people development. We are at a tipping point in terms of building the momentum for a hockey stick growth. While fleshing out our core...
By Anne Cheng There is this elusive idea of building the right culture in every business. I was taken aback earlier this week when a team member sent me a text about a conflict that she was facing with a client who was being unreasonable. I asked her, “What would you...
