by Anne Cheng | Apr 20, 2021 | Culture, Ethics, Leadership and Management
One of the best ways to promote psychological safety and build a radically candid culture is by creating an environment where people feel comfortable speaking truth to power – that is, getting feedback, giving it, and encouraging it. According to Amy Edmondson, a...
by Anne Cheng | Apr 6, 2021 | Culture, Ethics, Leadership and Management
Wherever you are in life, no matter the age or the institution, one finds conflict, and conflict in teams happens all the time. Understanding that conflicts are a natural part of life is, in my opinion, the first step to dealing with them. Everyone is entitled to...
by Anne Cheng | Mar 25, 2021 | Culture, Leadership and Management
By Anne Cheng There is this elusive idea of building the right culture in every business. I was taken aback earlier this week when a team member sent me a text about a conflict that she was facing with a client who was being unreasonable. I asked her, “What would you...
by Anne Cheng | Feb 24, 2021 | Culture, Leadership and Management, Startups
“Keep inventing, and don’t despair when at first the idea looks crazy. Remember to wander. Let curiosity be your compass. It remains Day 1.” Jeff Bezos had just stepped down from his position as CEO and in his letter to Amazonians, he ended with the above. But what...
by Anne Cheng | Nov 17, 2020 | Culture, Ethics, Leadership and Management
If you’re going to put your name on it, make sure that when it goes out, you won’t want to take it back – my partner looked at me and shook her head. It was true, my work lacked the intellectual rigor that I was used to delivering, and I had not put my best foot...